We have closely monitored the developments of the coronavirus pandemic from the early stages, and have taken proactive steps to maintain a healthy environment for our members while continuing to provide high quality service to our customers. Thanks to the coordinated efforts of our IT staff, nearly all members of ALE’s team have been working from the safety of their homes since late March.
While working via remote access poses numerous challenges, the members of ALE have demonstrated their agility and resilience. Through execution of our Disaster Recovery and Disease Outbreak Response plans, we smoothly transitioned without missing a beat. Our NIST-compliant network and procedures safeguard our customers’ information, while our strict adherence to our ISO 9001:2015 quality processes ensures we deliver the same high quality products that our customers have come to expect. ALE’s social distancing measures have enabled our members to remain healthy and flatten the curve.
As this challenging situation matures, and lockdown restrictions are eased, we will adjust our operations, but continue to prioritize the health and safety of our customers, members, and communities./p>